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Before Your First Visit

A few important details about billing, insurance, and what to expect before your evaluation.

 

We strongly recommend reviewing your physiotherapy coverage

prior to your first visit to avoid any unexpected costs.

Most physio is NOT 
covered through OHIP

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Visit the Ontario government website for OHIP-covered physio options

Private Insurance May Cover Part or All of Your Visit

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Coverage Details Vary By Plan

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Every plan is different, checking your coverage ahead of time helps avoid surprises

How It Works

Book Your Evaluation

Check Your Physio Benefits

Attend Your Appointment

Pay Any
Uncovered Portion

We Take

Visa, Debit,

Mastercard & Amex

How It Works

Book Your Evaluation

Check Your Physio Benefits

Attend Your Appointment

Pay Any
Uncovered Portion

We Take Visa, Debit

Mastercard & Amex

Check Your Physio Benefits

Attend Your Appointment

FAQ

  • Physiotherapy is generally not covered by OHIP for most patients. There are a limited number of OHIP-funded clinics in Ontario, but access is restricted and wait times can be long. These clinics typically do not have physiotherapists with advanced training to examine and treat TMJ disorders effectively.

  • Yes — many extended health insurance plans include physiotherapy coverage.

    Coverage varies depending on your plan and may include:

    • A set annual amount

    • A per-visit maximum

    • A co-pay or percentage coverage

    We recommend checking your plan details prior to your appointment, so you know what to expect.

  • We are able to direct bill some insurance providers, depending on your plan.

     

    However, not all plans allow direct billing. In those cases, you will pay at the time of your visit and submit your receipt for reimbursement.

    Our front desk is happy to help check this with you in advance.

  • If your insurance only covers part of the visit, you will be responsible for the remaining balance (co-pay).

     

    This amount is due at the time of your appointment.

  • You can contact your insurance provider directly or check your online benefits portal.

    Helpful questions to ask:

    ​

    • Do I have physiotherapy coverage?

    • Is there a per-session or annual limit?

    • Do I need a doctor’s referral?

    • Do I have a deductible or co-pay?

  • Most physiotherapy visits do not require a referral.

     

    However, some insurance plans may require one for reimbursement.

    We recommend confirming this with your provider ahead of time.

    How It Works

Before You Arrive

Review your physiotherapy coverage

Bring any referral or reports if applicable

Be prepared for any co-pay or uncovered balance

Contact us before your visit if you have billing questions

Questions before your visit?

 

Call (416) 444- 3750 or email for help with billing or insurance questions.

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